OK, really getting angry now...

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In-Focus
Posts: 17
Joined: Thu Mar 19, 2009 6:00 am

OK, really getting angry now...

Post by In-Focus »

Finally got the Mac to recognize the Cricut Create. Cut a few page titles with it, using SCAL, no problem.

Then today, after not using it for a few days, it cuts 2-3 letters of a title, then stops and freezes up. I have to close it down and it says there was an error cutting. I have to shut down the program, turn off the Cricut, then turn it back on to even eject the paper & cutting mat.

Then I start the whole process all over again, with the same result. I am ready to throw it out the window!!!
papasue
Posts: 4397
Joined: Sun Mar 16, 2008 2:08 pm
Location: CALIFORNIA
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Re: OK, really getting angry now...

Post by papasue »

Seems like you need TODD! He always answers and is VERY helpful.

Just send a note to customer service with all the details. Mac or Windows, versions etc.

Good Luck
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
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