Craft Edge

Sorry for the delay. I downloaded your SVG file and imported it into SCAL6, Inkscape, Sign Lab, and Corel Draw. In all cases, the shapes were distorted the same way. This indicates something happened during the SVG export from Illustrator. I assume a Compound Path had already been applied to these s...

I can't help you regarding the Bluetooth issue. When I was contracted to write a user manual for the Cameo 4 by a company in Australia, I was never able to get my Mac to communicate at all (via Silh Studio or SCAL) with the Cameo 4 via Bluetooth, even though it worked fine with my other brands of BT...

Good for you, Laurie! Glad you figured it out.

Note that you can also change the Opacity on any given shape by lowering it on the Fill & Stroke Panel... Just in case the next time it happens, your Workspace Alpha is already set to 100.

I'm so sorry for not seeing your post before. Hopefully you worked it out. If not, then the first thing I would ask is for a screenshot of your Windows Device Manager Screen with a folder called Ports opened. If you're on a Mac, then run a System Report, select USB from the left side and then post a...

In the Trace Image window, check the box next to Blackout. That will then remove any cut lines on the inside. If you need more help just let me know.

So, open the Fill & Stroke Panel on the right. With the shape selected, make sure (for now) that both the Fill and Stroke have Color selected and to the right of that both are set to anything but white. If you still don't see anything, please post a screenshot here with the shape selected and th...

Every cutter brand and, sometimes, model, will utilize however many registration marks deemed suitable by the engineers who develop the technology to be used. The newest camera-enabled cutters manufactured by Skycut (i.e. Skycuts, UK Cutters, StarCraft SOLOs, Siser models, and more) all use 4 reg ma...

It is in SCAL6, which I believe you posted that you are using. You'll notice that in the Style Panel Cut Line Type menu, there's an option called Score. This option allows you to set a different cutting Force (called Score Force) to be used compared to the other Cut Force option. Thus, for example, ...

You don't mention which cutter you're using but for all of the models I personally support, if you wait to print once you've entered the Print+Cut window, then Print Registration Marks WILL always be enabled: 1.png 2.png Note that it makes sense for it to work this way because we're seeing an increa...

In case you didn't realize it, you do NOT have to choose one of the (Print + Cut) options when doing a Print+Cut project. The layer should be set according to what you want to happen to it. I do a LOT of print+cut projects with layers set to Cut so that they will both print AND cut. For example, I w...