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IPAD App Not Working

Posted: Fri May 06, 2016 9:54 am
by mondy2301
Hi ALL

I recently downloaded the app for my ipad air.. really only for rhinestone work....

however when I go to finalise the template i.e. select the size of stones the whole app just shuts down

I have reached out to support but have had nothing in return a bit frustrating because I paid for a tool/app that is now not working :(

What am I doing wrong?

Re: IPAD App Not Working

Posted: Sat May 07, 2016 10:30 pm
by craftedge
If you would like to try to install an update to see if it resolves your issue, please email us at support@craftedge.com and we can provide a way to install

Re: IPAD App Not Working

Posted: Mon May 09, 2016 9:53 am
by mondy2301
Hi thanks there is no update so I deleted and reinstall the app.. But still it doesn't work :cry: