IPAD App Not Working

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mondy2301
Posts: 3
Joined: Fri May 06, 2016 9:21 am

IPAD App Not Working

Post by mondy2301 »

Hi ALL

I recently downloaded the app for my ipad air.. really only for rhinestone work....

however when I go to finalise the template i.e. select the size of stones the whole app just shuts down

I have reached out to support but have had nothing in return a bit frustrating because I paid for a tool/app that is now not working :(

What am I doing wrong?
craftedge
Site Admin
Posts: 364
Joined: Tue Jul 05, 2011 10:34 pm

Re: IPAD App Not Working

Post by craftedge »

If you would like to try to install an update to see if it resolves your issue, please email us at support@craftedge.com and we can provide a way to install
mondy2301
Posts: 3
Joined: Fri May 06, 2016 9:21 am

Re: IPAD App Not Working

Post by mondy2301 »

Hi thanks there is no update so I deleted and reinstall the app.. But still it doesn't work :cry:
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