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Waiting for download code

Posted: Mon Jun 04, 2012 10:41 am
by groneng
Hi! How long does it take to get a download code?? I paid last week and still nothing!

Re: Waiting for download code

Posted: Mon Jun 04, 2012 1:09 pm
by gj1
Anyone can download from the downloads page

http://craftedge.com/download/download.html

Then, I would assume if your purchase went through, that you would receive a confirmation email with a serial number...which is what you need to activate.

You can activate from within the 'help' in SCAL, or if you have trouble doing that, then here

http://craftedge.com/activation/activate.html

If you have not received anything at all regarding your purchase...then I would contact whoever you purchased from, or CE Support.

http://craftedge.com/support/faq/faq.html#

They mention in the faq's about this, above, and remind the purchaser to check the spam folder for the confirmations.

Hope this helps.