Unable to cut because it's not connected??

ashleyschmidt · Post by **ashleyschmidt** » Wed Apr 25, 2012 10:09 am

I have the first version of SCAL the one you were supposed to be able to use with the cricut (seems like forever ago!). I've never really had a problem with it. In the last weekish, when I go to cut an SVG or whatever, it'll say it cant because there isn't a machine connected. I know the machine is connected, I have a brand new cord etc. Then I will randomly turn it on and it will work once or twice then give me the same issue. Any ideas of how to fix this?!

papasue · Post by **papasue** » Wed Apr 25, 2012 11:03 am

Hi, have you checked your USB cable? Perhaps it is loose.

What computer and OS are you using? (win, vista etc). What cricut are you using?

Sometimes these details make a difference as to the answer.

ashleyschmidt · Post by **ashleyschmidt** » Wed Apr 25, 2012 11:33 am

It's not lose. I've unplugged and replugged it in a hundred times, I've tried all the ports of 2 laptops. My computer is windows 7 and it's a cricut expression!

gj1 · Post by **gj1** » Wed Apr 25, 2012 11:44 am

I have scal 2 and that has occurred and I just click the scissors again and it goes.

ashleyschmidt · Post by **ashleyschmidt** » Wed Apr 25, 2012 11:48 am

I have click hundreds of times.

sstehman · Post by **sstehman** » Wed Apr 25, 2012 4:11 pm

Do you have SCAL1 or SCAL2. If you have SCAL2, make sure you have the latest upgrade. Use this link for upgrades.

http://www.craftedge.com/support/lostsw.php

Craft Edge

Unable to cut because it's not connected??

Unable to cut because it's not connected??

Re: Unable to cut because it's not connected??

Re: Unable to cut because it's not connected??

Re: Unable to cut because it's not connected??

Re: Unable to cut because it's not connected??

Re: Unable to cut because it's not connected??