Help needed

[Yvonne Castino]

I need a new lead for my Baby Bug Cricut personal cutter. It stopped working and eventually by trying lots of different things I realise that it is the lead from the machine to the adaptor box which is not working. I've had it quite a long tome so it is well out of warranty.

I tried the lead from my Expressions - as it has the same input and output voltage - and it worked. My problem is - where can I buy a replacement lead with the right commection to the machine? Idon't want to keep changin the lead from machine to machine.

I am inthe UK - can anyone advise me?
Thanks

[Sweetness4713]

Contact Provocraft... I'm sure you'll be able to get one from them seeing as they are the makers...

[Yvonne Castino]

I've contacted them several times in the past and never had a reply. I admit I haven't contacted them this time and suppose I should try again but from past experience it didn't seem much of an option to be honest.
Does anyone else have this probelm?

[Yvonne Castino]

Guess what?

I have e-mailed Provocraft again and received the following reply:

'your e-mail has been deleted withut being read'

Great company eh?

[Sweetness4713]

Here is a link right to their page with a 1800 number.. http://www.provocraft.com/help/contact.php

[Sweetness4713]

Here you go my dear.. You can order it right from their page... http://www.cricut.com/shopping/ProductD ... 6&s=5&sc=4

[Yvonne Castino]

Thanks so much for that - i will try to order it now,
Best wishes
Yvonne