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PostPosted: Mon Dec 10, 2018 10:33 am 

Joined: Wed Jul 20, 2016 11:34 am
Posts: 1
Just curious...I'm having an issue with the 'undo' button not working with the following: shortcut "ctrl Z"; Green Undo arrow or in the Edit drop-down menu. Did do a search, unfortunately nothing came up. Anybody else have this issues or ideas? Running windows 10. Thanks


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PostPosted: Thu Dec 13, 2018 8:25 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 737
Did you get this figured out? I responded to your Facebook post about this issue but I can't recall which FB group it was on.

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Sandy McCauley
Owner of http://www.iloveknk.com/


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PostPosted: Wed Sep 04, 2019 8:53 am 

Joined: Thu Jun 20, 2019 6:46 pm
Posts: 4
I have started having the same problem today. Nothing will undo. Did you figure out the issue?


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PostPosted: Wed Sep 04, 2019 9:29 am 

Joined: Mon May 09, 2011 7:01 am
Posts: 737
I need you to run a test for me.

Restart SCAL. Place any shape from the Library onto the screen. Drag it across the screen. Click the Undo icon at the top. Does it work?

If that doesn't work, then try something else that you were doing and then, if it fails to work, document the following for me:

(1) what exactly were you trying to Undo
(2) did you use the Undo icon at the top of a different Undo method
(3) Are you on a PC or a Mac?
(4) Are you on reg or Pro version of SCAL
(5) Look up the EXACT version of SCAL you are running. Please don't say "The latest"... actually check for the precise version number, such as 5.018.

I will then try duplicating your Undo issue so that I then have something the developer can duplicate and troubleshoot. Thanks!

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Sandy McCauley
Owner of http://www.iloveknk.com/


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