scal 2

[bob proulx]

Hi everyone. I have two Cricut cutters. My windows 7 laptop crashed and My new computer is windows 8.1. I tried cutting a test project to make sure things worked and found I have some issues. When I work in scal all looks good, when I cut I am getting cut lines across my letters and cut line going across the whole piece cutting the project into thirds. Anyone have any Ideas, I hope I don't have to buy a new cutter. I forgot to mention I tried it on both my cutters thinking it may be one of the cutters but it did the same thing on both.

[papasue]

Bob, generally speaking the slash across cutting indicates that the software has not been activated. Did you download and activate scal for your new computer? Go to craftedge.com/support and ensure that scal2 will run on you new operating system and download and install. You will need you original serial # or the email you used when you purchased scal in the first place.

I hope this info helps you get back to cutting soon.

[bob proulx]

Thanks. That is what I thought. I have my serial number and tried to activate with it and all it says it's no the right number. I will try again, maybe I tries it too many times in a row.
Thanks again.
Bob

[papasue]

Bob, I read on the craftedge site that scal2 only goes up to win7. Updates were discontinued a few years ago when the cricut folks had development stopped. There are several conversations on this forum about the lawsuit if you care. I guess you will have to get a new cutter or an old computer to run the software.

sorry!

[bob proulx]

Bob, I read on the craftedge site that scal2 only goes up to win7. Updates were discontinued a few years ago when the cricut folks had development stopped. There are several conversations on this forum about the lawsuit if you care. I guess you will have to get a new cutter or an old computer to run the software.

sorry!

I contacted craftedge about getting a new key and have not heard anything yet. All seemed to be working fine and the extra cutting seems to be that I am not activated. I may have to find an older windows 7 laptop.

[bob proulx]

Bob, I read on the craftedge site that scal2 only goes up to win7. Updates were discontinued a few years ago when the cricut folks had development stopped. There are several conversations on this forum about the lawsuit if you care. I guess you will have to get a new cutter or an old computer to run the software.

sorry!

I contacted craftedge about getting a new key and have not heard anything yet. All seemed to be working fine and the extra cutting seems to be that I am not activated. I may have to find an older windows 7 laptop.