craftedge website down?

Common questions/answers for new users
Post Reply
littleheaven21
Posts: 2
Joined: Wed May 07, 2014 11:04 am

craftedge website down?

Post by littleheaven21 »

Is the website down? I need to talk with someone on the phone at craftedge, I'm having an 3 week ongoing problem. :oops:
papasue
Posts: 4397
Joined: Sun Mar 16, 2008 2:08 pm
Location: CALIFORNIA
Contact:

Re: craftedge website down?

Post by papasue »

The craftedge site appears to be up but on the site they say they "currently do not provide phone support ". I would fill out the support form that is available on the site and state your problem and request a call and see what happens.
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
littleheaven21
Posts: 2
Joined: Wed May 07, 2014 11:04 am

Re: craftedge website down?

Post by littleheaven21 »

Really, it might be my computers I cant get on the site.. it gives me an "Oops! Google Chrome could not connect to www.craftedge.com

Try reloading: www.­craftedge.­com"

all 3 computers tell me this.. ;(
papasue
Posts: 4397
Joined: Sun Mar 16, 2008 2:08 pm
Location: CALIFORNIA
Contact:

Re: craftedge website down?

Post by papasue »

I use Safari on Mac and it is working.
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
talanhart
Posts: 3911
Joined: Mon Nov 10, 2008 8:39 am

Re: craftedge website down?

Post by talanhart »

littleheaven21 wrote:Really, it might be my computers I cant get on the site.. it gives me an "Oops! Google Chrome could not connect to http://www.craftedge.com

Try reloading: www.­craftedge.­com"

all 3 computers tell me this.. ;(
Try emptying your cache history.
Todd
Post Reply