SCAL 5 Pro - Undo function not working.

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suttol
Posts: 1
Joined: Wed Jul 20, 2016 11:34 am

SCAL 5 Pro - Undo function not working.

Post by suttol »

Just curious...I'm having an issue with the 'undo' button not working with the following: shortcut "ctrl Z"; Green Undo arrow or in the Edit drop-down menu. Did do a search, unfortunately nothing came up. Anybody else have this issues or ideas? Running windows 10. Thanks

SandyMcC
Posts: 827
Joined: Mon May 09, 2011 7:01 am

Re: SCAL 5 Pro - Undo function not working.

Post by SandyMcC »

Did you get this figured out? I responded to your Facebook post about this issue but I can't recall which FB group it was on.
Sandy McCauley
Owner of http://www.iloveknk.com/

d1234508
Posts: 4
Joined: Thu Jun 20, 2019 6:46 pm

Re: SCAL 5 Pro - Undo function not working.

Post by d1234508 »

I have started having the same problem today. Nothing will undo. Did you figure out the issue?

SandyMcC
Posts: 827
Joined: Mon May 09, 2011 7:01 am

Re: SCAL 5 Pro - Undo function not working.

Post by SandyMcC »

I need you to run a test for me.

Restart SCAL. Place any shape from the Library onto the screen. Drag it across the screen. Click the Undo icon at the top. Does it work?

If that doesn't work, then try something else that you were doing and then, if it fails to work, document the following for me:

(1) what exactly were you trying to Undo
(2) did you use the Undo icon at the top of a different Undo method
(3) Are you on a PC or a Mac?
(4) Are you on reg or Pro version of SCAL
(5) Look up the EXACT version of SCAL you are running. Please don't say "The latest"... actually check for the precise version number, such as 5.018.

I will then try duplicating your Undo issue so that I then have something the developer can duplicate and troubleshoot. Thanks!
Sandy McCauley
Owner of http://www.iloveknk.com/

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