Craft Edge

Well, the "Genius" ran test and found nothing wrong with my laptop. I have re-installed the SCAL3 and ran a couple of test and only 1 cut all the way to end. So, it's not the laptop or file(s), I've even changed the USB cable. The only thing I can think of is whether SCAL3 can only cope wi...

I think there's a problem with the data being sent from my computer to the cutter. I've since, re-installed and tried cutting different files but it only cut some of the file which I've never had a problem with in the past. It basically stops at the same point every time which is always very near th...

papasue wrote:What cutter are you using and which OS system?

Thank you for your response.
I'm using a Black Cat cougar.

I'm using SCAL 3 and it's been working fine for nearly a year now but last week the cutter stops dead mid way cutting. The machine stops dead and the blade/holder is stuck down. On screen the dialogue box is saying 'cutting' but it's not moving. The only way to close the project is to 'force quit'. ...