Search found 903 matches

by SandyMcC
Wed Mar 03, 2021 8:44 am
Forum: SCUT, SCUT2, SCUT3, SCUT4
Topic: Craftedge Support
Replies: 1
Views: 31

Re: Craftedge Support

From my own experience, the response time varies considerably depending on the issue. One thing that can help is if the issue happens to be something I can verify myself and submit more details and screenshots, as needed. So, start with this: (1) What exact version of SCAL are you on (please don't j...
by SandyMcC
Mon Mar 01, 2021 1:09 pm
Forum: General
Topic: Can you edit the contrast etc...of an image in SCAL?
Replies: 1
Views: 71

Re: Can you edit the contrast etc...of an image in SCAL?

You don't. SCAL wasn't designed to be a raster editing program but rather a vector design and cutting program. You need to use a raster program for any raster images you need to edit. I use Affinity Photo personally. But some use Photoshop and others use Gimp (which is free). And, of course there ar...
by SandyMcC
Fri Feb 26, 2021 7:04 am
Forum: General
Topic: problem after upgrade to scal 5 pro
Replies: 7
Views: 247

Re: problem after upgrade to scal 5 pro

Version 5.053 was released late yesterday. Be sure to test it in case your issue is now resolved.
by SandyMcC
Thu Feb 25, 2021 6:06 am
Forum: General
Topic: What happened to the Silver Bullet forum?
Replies: 2
Views: 112

Re: What happened to the Silver Bullet forum?

This forum is for support of Sure Cuts A Lot software which works with dozens of different brands and models of cutters. There is no connection between this forum and that one other than some SB owners may be members of both. You might want to send a message to Sherri Jensen, owner of the Silver Bul...
by SandyMcC
Sun Feb 21, 2021 9:13 am
Forum: General
Topic: problem after upgrade to scal 5 pro
Replies: 7
Views: 247

Re: problem after upgrade to scal 5 pro

I assume when you say "you've submitted both text files", you're referring to having started a support ticket at the Craft Edge web site?
by SandyMcC
Sat Feb 20, 2021 9:20 am
Forum: General
Topic: problem after upgrade to scal 5 pro
Replies: 7
Views: 247

Re: problem after upgrade to scal 5 pro

When you upgrade to SCAL5, you do not lose SCAL4 Pro. It should still be there and you can launch it. So, please verify that it's still communicating in SCAL4 and then verify that SCAL5 is still not working. Then take screenshots of the Cut Settings screens in case they need to be submitted to Craft...
by SandyMcC
Sun Feb 14, 2021 8:51 am
Forum: General
Topic: Help plz
Replies: 1
Views: 208

Re: Help plz

You can do one of three things: (1) Go to this link, redownload SCAL, and reinstall. Note you don't need to pay anything and this SHOULD fix the issue. http://craftedge.com/download/download.html (2) Tell me what version of SCAL you're using (it's on the splash screen when you launch SCAL, so please...
by SandyMcC
Sat Feb 13, 2021 12:24 pm
Forum: Print and Cut
Topic: modified trace image reverts to original trace
Replies: 3
Views: 86

Re: modified trace image reverts to original trace

I just tested on my Mac with no issues. Here's what I did. Traced an imported image. Ungrouped and hid original image. Brought up the nodes and dragged one of the nodes far enough away to make it quite noticeable. Then I turned on Show for original image, regrouped it with the editing tracing. Then ...
by SandyMcC
Sat Feb 13, 2021 12:18 pm
Forum: General
Topic: Wondering if this is possible . . .
Replies: 1
Views: 217

Re: Wondering if this is possible . . .

Yes. Here's a quick video to show how to do it:

https://drive.google.com/file/d/18Q4qqQ ... sp=sharing
by SandyMcC
Sat Feb 13, 2021 12:07 pm
Forum: SCUT, SCUT2, SCUT3, SCUT4
Topic: Scalp 5 Slow Laggy on Mac
Replies: 2
Views: 103

Re: Scalp 5 Slow Laggy on Mac

I've never had any issues with SCAL4 Pro or SCAL5 Pro on my Mac... all through Mojave, Catalina and now Big Sur. But I DID read about this issue on one of the SCAL FB groups and noted the solution in my Evernotes database. So, try this: Find SCAL in your applications folder, click the icon once to h...