Search found 807 matches

by SandyMcC
Fri Jul 03, 2020 8:10 am
Forum: General
Topic: My cut file isn't cutting where it's positioned on mat
Replies: 3
Views: 201

Re: My cut file isn't cutting where it's positioned on mat

A Silver Bullet has a laser light that's used to set the origin for some applications, such as Print + Cut. It has to be calibrated with the blade holder, however. You should see the light turn on sometimes... it's a little red light that will shine down on your material as you're cutting. That ligh...
by SandyMcC
Wed Jul 01, 2020 7:31 am
Forum: General
Topic: Cutting "Stitched" objects
Replies: 8
Views: 556

Re: Cutting "Stitched" objects

Believe it or not, someone else has this same exact issue in SCAL5 Pro. I've been working with her for 2 days and a few things we've discovered are that it doesn't happen on a dashed line... only on the close dashed shapes she wants to use. Also, it's not related to the cutter at all. With the Skycu...
by SandyMcC
Fri Jun 19, 2020 6:27 am
Forum: General
Topic: Cutting "Stitched" objects
Replies: 8
Views: 556

Re: Cutting "Stitched" objects

I think your best bet is to take this issue to the Silver Bullet forum and see if you can find others there to test the same thing. Once other owners confirm the issue, then you should be able to get it reported as an actual bug to SCAL because I don't see how it could be something you're doing wron...
by SandyMcC
Fri Jun 19, 2020 6:24 am
Forum: General
Topic: My cut file isn't cutting where it's positioned on mat
Replies: 3
Views: 201

Re: My cut file isn't cutting where it's positioned on mat

In the Cut Settings window, are you using WYSIWYG mode or Origin Point? That controls where shapes cut. Also, do you use tip of the blade or the laser light to set the origin?
by SandyMcC
Thu Jun 18, 2020 8:42 am
Forum: General
Topic: Cutting "Stitched" objects
Replies: 8
Views: 556

Re: Cutting "Stitched" objects

Well, it worked fine for me, but then I don't have a Silver Bullet to test. One thing I want you to try... these changes:
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by SandyMcC
Wed Jun 17, 2020 7:20 am
Forum: General
Topic: Cutting "Stitched" objects
Replies: 8
Views: 556

Re: Cutting "Stitched" objects

Can you post some screenshots? Specifically, have the dashed line selected and then show both the Style Panel settings and the Fill & Stroke Panel settings.

We'll get this figured out... could be a software bug!
by SandyMcC
Wed Jun 17, 2020 6:55 am
Forum: General
Topic: Incomplete cuts, random ends not meeting
Replies: 2
Views: 176

Re: Incomplete cuts, random ends not meeting

VERY odd because that is exactly the result you get when the blade offset it too low for the blade in use. As a test, try a part of the project using an Offset of, say, 0.7. See if it improves. Sometimes blades can be off spec.
by SandyMcC
Mon May 18, 2020 10:09 am
Forum: Troubleshooting eClips
Topic: SCAL 4 PRO GREY SCREEN
Replies: 3
Views: 543

Re: SCAL 4 PRO GREY SCREEN

Great news! Glad it looks correct now.
by SandyMcC
Mon May 18, 2020 10:05 am
Forum: General
Topic: SCAL V5 nesting feature failed on my MAC
Replies: 5
Views: 1211

Re: SCAL V5 nesting feature failed on my MAC

Please note that Help>Check for Updates is broken so the only way to know with absolute certainty that you're on the latest SCAL5 version is to actually go to the following link and ignore what it shows as the latest version but rather JUST download it and the correct version number will be in the f...
by SandyMcC
Mon May 18, 2020 9:56 am
Forum: Newbie, FAQs
Topic: only 3 registration marks visible instead of 4
Replies: 5
Views: 1063

Re: only 3 registration marks visible instead of 4

Okay, thanks for the screenshot! VERY helpful because the video indicates it's SCAL4 pro, which I also own. I opened it and UK Cutter is not a listed cutter but that could mean that a different cutter's plugin also works. Either post the video here or if the video shows the Cut Settings window, take...