Sky Cut won't connect with USB.

For your help and questions
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: Sky Cut won't connect with USB.

Post by SandyMcC »

Fingers crossed! For what's it's worth, my Mac is updated to the very latest and I've not had any issues. I sure hope updating fixes this. Of course, at the same time, I never cut with USB unless I'm testing something for someone, such as in your case. I really prefer the Wi-Fi option.
Sandy McCauley
Owner of http://www.iloveknk.com/
Dae
Posts: 9
Joined: Wed Aug 01, 2018 6:15 pm

Re: Sky Cut won't connect with USB.

Post by Dae »

Hello.

Just wanted to update this for anyone having a similar problem in the future.

It was our iMac that was a late 2017 model. A little over a week and a half ago, our HDD was corrupted. I was running 10.14.6 MAC OS X due to still using MTC program that would work with the newer OS X since it's a 64bit environment. It seems due to the issue with our HDD (which it ended up being the SSD since it was a fusion drive) it was causing issues all around.

Had to take our iMac into Apple for a SSD replacement.

I recently bought a 2021 iMac late last year. It has USB C /Thunder bolt only ports. I couldn't test the connection with the SkyCut since I didn't have a dongle that went from USB C to USB A. I picked one up at the Apple store connected to our USB hub and the minute I tested the connection on the SkyCut it worked.

If you're having this issue it's most likely something with your OS X.
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: Sky Cut won't connect with USB.

Post by SandyMcC »

Thanks for coming back and posting this! I appreciate the info!
Sandy McCauley
Owner of http://www.iloveknk.com/
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