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error on scal

Posted: Wed Jun 10, 2009 7:14 pm
by kraftykristi
Does anybody ever get the 'cannot cut' error after you get everything done and all ready. preview is great and hit cut. I did the update and all and its still doing it.

Re: error on scal

Posted: Sat Jun 13, 2009 11:57 pm
by DonnaL
Me too Kristi! It was working great last week and now nothing but 'error msg' when trying to cut. I think I'll email Todd since I'm not the only one.
Donna

Re: error on scal

Posted: Sun Jun 14, 2009 12:29 am
by DonnaL
Update... I just figured out my problem; It was setting itself to Expressions version 2.3 and I needed to change it to 2.1. I'm such a dork sometimes! Hope something like that helps you?
Donna

Re: error on scal

Posted: Sun Jun 14, 2009 4:33 am
by Adrian
Donna,
I've been getting the error message too. It's scaring me since it happened right after I updated firmware yesterday. How did you check the setting you mentioned? I can't figure that out.
Adrian

Re: error on scal

Posted: Sun Jun 14, 2009 2:43 pm
by DonnaL
Adrian, I pm'd you on the details of restoring defaults in edit/preference if your box to choose version was turned off.
Donna

Re: error on scal

Posted: Sun Jun 14, 2009 3:33 pm
by kraftykristi
Mine is on 2.1 and its still saying "error while trying to cut" grrrr I'm so frustrated. Help!

Re: error on scal

Posted: Sun Jun 14, 2009 7:03 pm
by kraftykristi
Help please! I'm really starting to hate SCAL. I can't even use it!

Re: error on scal

Posted: Sun Jun 14, 2009 8:02 pm
by DonnaL
Have you emailed Todd? He seems to work 'round the clock and even answered me on a Sunday!
Donna

Re: error on scal

Posted: Mon Jun 15, 2009 2:33 pm
by kraftykristi
How do I get ahold of Todd?

Re: error on scal

Posted: Mon Jun 15, 2009 7:24 pm
by DonnaL
at craft edges home page (not the forum) @ wwwcraftedge.com, and then I do believe there is is contact us link.
Donna