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Ecal won't recognize Eclips2
Posted: Tue Dec 09, 2014 1:55 pm
by Motherof6
I had the eclips for about 2.5 years and upgraded to the eclips2. I have used the Ecal program the whole time. The program is updated and I have downloaded the Eclips2 drivers. When I go to cut a design it will not switch the model to the eclips 2. I had to download the lite program that came with it, but now I cannot open any of my 100s of designs without purchusing the new program...and I dread thinking about redoing all of my designs! Any help?????
Re: Ecal won't recognize Eclips2
Posted: Wed Dec 10, 2014 3:28 am
by sstehman
I don't have the eClips2 machine. Perhaps you want to contact CraftEdge support and ask the question.
Re: Ecal won't recognize Eclips2
Posted: Wed Dec 10, 2014 11:13 am
by papasue
Did you try cutter/my cutter and see if both your eclips and eclips2 are listed? Maybe you just have to select the cutter. Might have to have the cutter hooked up to the computer.
Just a thought, else as Sandy says to
http://craftedge.com/support/support_form.php and fill out the support request form.
Re: Ecal won't recognize Eclips2
Posted: Thu Dec 11, 2014 10:22 am
by jlpatte2
papasue wrote:Did you try cutter/my cutter and see if both your eclips and eclips2 are listed? Maybe you just have to select the cutter. Might have to have the cutter hooked up to the computer.
Just a thought, else as Sandy says to
http://craftedge.com/support/support_form.php and fill out the support request form.
I had the same problem you did, and this is the solution, you have to gind the setting in the menus, and make sure its set to eclips2.
-Josh Patterson