URGENT! HELP!!! New to eCAL - can't get device to work
Posted: Sat Oct 26, 2013 1:04 pm
Hi, I am new to all of this and have had quite a time (I'm on my 8th straight hour) of getting the device installed. I am working on my Macbook Pro 10.8 so when I downloaded the Mac version, it said it's not compatible with my version of Mac. I have Parallels 7 running Windows 7, so I downloaded the Windows version. After 6 hours of reconfiguring my parallels, I finally recognize the Sizzix device. I was literally jumping for joy! Then I tried to test so I could calibrate and get these things printed (we were going to a halloween party tonight but if I don't get these printed, the costume will be incomplete. We have 3 parties next week and I've spent $400 (not counting the Cricut machine that Michael's assured me could load my own font) on just this part of the costume!!!!
It DOES recognize the device in eCal, but it won't respond the the test and now it's frozen in "Initializing"! I am now 90% positive it is not my computer. Can anyone please help? I have emailed Sure Cuts A Lot with no response and their closed until Monday. Has anyone completed this successfully?
It DOES recognize the device in eCal, but it won't respond the the test and now it's frozen in "Initializing"! I am now 90% positive it is not my computer. Can anyone please help? I have emailed Sure Cuts A Lot with no response and their closed until Monday. Has anyone completed this successfully?