SCAL 5 Pro Major Tiling issues and crashing
Posted: Sat Jan 16, 2021 9:40 am
I have recently upgraded to SCAL 5 Pro and now am having issues with tiling and crashing.
I have 24" GCC Expert II vinyl cutter, just fyi.
1. Cut from Origin point is not working properly. It still scrolls way to the end of my long narrow file and starts from the end even after I have set the origin point at the top right edge of the vinyl and the file is centered on the custom sized "cutting mat" in the software.
2. The window that lets you set the position of the file on the mat to (x-0, y-0) for example is sometimes there and then gone completley.
3. I cannot choose which tile I want to cut. The "check or uncheck all" box is not working and clicking on individual tiles does nothing.
4. The software is crashing frequently.
On my last attempt, it ignored the tiles completely and tried to cut the entire file all at once making a mess of it when the vinyl cutter couldn't keep the vinyl straight after several yards and went crooked. I tried to pause/cancel the job and it ignored me. I had to turn off the power to make it stop!
I have tried cutting this file on both my MacBook Pro running Catalina OS and my new MacBook Air running freshly updated Big Sur to no avail.
Reaching desperation mode and have wasted a LOT of expensive vinyl.
Please HELP?!
I have 24" GCC Expert II vinyl cutter, just fyi.
1. Cut from Origin point is not working properly. It still scrolls way to the end of my long narrow file and starts from the end even after I have set the origin point at the top right edge of the vinyl and the file is centered on the custom sized "cutting mat" in the software.
2. The window that lets you set the position of the file on the mat to (x-0, y-0) for example is sometimes there and then gone completley.
3. I cannot choose which tile I want to cut. The "check or uncheck all" box is not working and clicking on individual tiles does nothing.
4. The software is crashing frequently.
On my last attempt, it ignored the tiles completely and tried to cut the entire file all at once making a mess of it when the vinyl cutter couldn't keep the vinyl straight after several yards and went crooked. I tried to pause/cancel the job and it ignored me. I had to turn off the power to make it stop!
I have tried cutting this file on both my MacBook Pro running Catalina OS and my new MacBook Air running freshly updated Big Sur to no avail.
Reaching desperation mode and have wasted a LOT of expensive vinyl.
Please HELP?!