Hello, good evening, my name is Katherine Alava, buy a sizzix eclipse machine through an authorized dealer here in Ecuador, "krafty" is more than a year old, at the beginning I had several problems with the lacer of the machine, never I was able to cut from 0, I got used to moving the paper and squaring the material in the mat, but now my biggest problem is that the program does not open, the eCal2 closed unexpectedly. I want to open it but it does not process, I go for two weeks like this and I need them to work because I have a job to deliver on April 15th. I would appreciate if you could help me indicate what I can do to open the program
I have a PC with window 10, the other programs open normally minus my eCal2, I uninstalled it to see if it worked but no, I'm still with the problem, help!
my eCal2 does not open, help
Re: my eCal2 does not open, help
Have you checked to see if you're running the latest eCal2 before it was replaced with eCal3? To verify you have the latest version, use this link to get it:
http://www.craftedge.com/support/lostsw.php
If you still can't get it to work after doing this, then start a support ticket using this link:
http://www.craftedge.com/support/support_form.php
Good Luck!
http://www.craftedge.com/support/lostsw.php
If you still can't get it to work after doing this, then start a support ticket using this link:
http://www.craftedge.com/support/support_form.php
Good Luck!
Sandy McCauley
Owner of http://www.iloveknk.com/
Owner of http://www.iloveknk.com/
my eCal2 does not open help
This is the third thread same/similar topic I have locked. Starting another would probably not be a good idea.
Re: my eCal2 does not open, help
I don't understand what you're saying. Are you an eCal2 user with the same issue?
Sandy McCauley
Owner of http://www.iloveknk.com/
Owner of http://www.iloveknk.com/