SCAL 5 with Graphtec CE 7000

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harrywood1995
Posts: 1
Joined: Wed Jul 14, 2021 10:06 am

SCAL 5 with Graphtec CE 7000

Post by harrywood1995 »

Hey!

I've just recently picked myself up a CE7000 and I'm trying to use SCAL with it but I'm having awful issues!

I've made sure that the cutting language is correct (HPGL) however when I try and print and cut, it does 1 of 2 things!

1. It makes tiny little cuts on the page - almost as if it is only cutting a minute size of what it should actually be - the machine only seems to scan one of the registration marks when it does this

2. It cuts a row of what looks like code (some kind of letters and numbers onto the page) - it's very odd and I can't find anything on the internet about this!

Sometimes, the machine won't even recognise the registration marks.

I've tried changing computer/os (windows & mac) and I can't get anything to work! I'm trying to cut an A4 size with a carrier mat.

Any help would be so much appreciated as i'm on the verge of sending it back!

Thank you,

Harry
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: SCAL 5 with Graphtec CE 7000

Post by SandyMcC »

Unfortunately, I don't personally use Graphtec cutters so I won't be much help. I think you're best bet is to submit a support ticket with SCAL using this link:

http://craftedge.com/support/support_form.php

You might also be able to find support on Facebook at a Graphtec group or a vinyl group.

Good luck!
Sandy McCauley
Owner of http://www.iloveknk.com/
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