Search found 9 matches

by Dae
Thu Mar 24, 2022 7:56 am
Forum: General
Topic: SCAL Pro 5 issues
Replies: 1
Views: 4371

SCAL Pro 5 issues

Hello. I recently had to start using our SCAL Pro 5 I bought last year due to a OS X update. I was using MTC since late 2012 with our KNK MAXX air. I know there is a learning curve here. The issue I'm having is with SCAL Pro 5 is the registration. These pieces were printed before in mind for MTC. I'...
by Dae
Thu Mar 24, 2022 7:03 am
Forum: General
Topic: Sky Cut won't connect with USB.
Replies: 12
Views: 24087

Re: Sky Cut won't connect with USB.

Hello. Just wanted to update this for anyone having a similar problem in the future. It was our iMac that was a late 2017 model. A little over a week and a half ago, our HDD was corrupted. I was running 10.14.6 MAC OS X due to still using MTC program that would work with the newer OS X since it's a ...
by Dae
Sun Feb 20, 2022 7:05 am
Forum: General
Topic: Sky Cut won't connect with USB.
Replies: 12
Views: 24087

Re: Sky Cut won't connect with USB.

It was bought from Plotter Geeks. They've been working with me to fix the problem, but haven't been advise to try another computer, which I will now that you mention it. We have the software registered through SCAL already, this was bought right after we bought the Sky Cut last year. That's good to ...
by Dae
Thu Feb 17, 2022 3:06 pm
Forum: General
Topic: Sky Cut won't connect with USB.
Replies: 12
Views: 24087

Re: Sky Cut won't connect with USB.

Also, the Baud rate is set for what the Baud rate is on the machine 57600. I can't change it on the machine when I go to Sys Information it reads "57600-L"
by Dae
Thu Feb 17, 2022 3:03 pm
Forum: General
Topic: Sky Cut won't connect with USB.
Replies: 12
Views: 24087

Re: Sky Cut won't connect with USB.

This is everything I have going right now. I've been talking to the company that sold me this machine currently and awaiting his response. I was able to get it connected through wireless connection. But USB is a no go. Nothing has worked at this point. I even bought a new USB A to B cable just to ru...
by Dae
Tue Feb 15, 2022 9:41 am
Forum: General
Topic: Sky Cut won't connect with USB.
Replies: 12
Views: 24087

Re: Sky Cut won't connect with USB.

SandyMcC wrote: Mon Feb 14, 2022 1:02 pm Oh, I see from your other post that you have a V. Okay. So, again, see what your Mac's System Report shows.
I can post screen shots of everything set up so you can get a idea of what is going on.
by Dae
Mon Feb 14, 2022 1:59 pm
Forum: General
Topic: Sky Cut won't connect with USB.
Replies: 12
Views: 24087

Re: Sky Cut won't connect with USB.

Hello Sandy and thank you for the information and reply.

I does show that SKY32VI is connected since it's with the USB listed equipment pluged into our MAC.
by Dae
Mon Feb 14, 2022 6:53 am
Forum: General
Topic: Sky Cut won't connect with USB.
Replies: 12
Views: 24087

Sky Cut won't connect with USB.

Hello. I bought Sky Cut and SCAL last year and just getting around to setting it up (had our KNKMaxx since 2012 and been using that since). I have the latest software for SCAL and working in a MAC OS X environment (10.14.6). I've watched a couple videos on the set up and it was straight forward. Whe...
by Dae
Sun Feb 13, 2022 11:02 am
Forum: General
Topic: Sky Cut V Model won't connect USB Port
Replies: 0
Views: 146112

Sky Cut V Model won't connect USB Port

Hello. I'm just getting to setting up our Sky Cut V24 cutter. I bought SCAL 5 Pro last year when I bought the Sky Cut cutter. When I go into cutter settings and go to test connection the machine doesn't respond at all. I've watched a couple of videos and followed what was there for the set up with U...