Craft Edge

Hi, Ok update: They emailed me and said that there is a problem with my machine ( after seeing the video I had made) and they sent me a Fed Ex label to send it back. I wish they would have had me send it back faster than ground shipping. It will take about a week to get there and then i guess I have...

Hi Angel, I did call them, I did everything they wanted me to do and they told me to take a video of the problems and email it. I did that yesterday and have not heard back yet. I don't know what to do. I bought this machine for my small business and I have a some orders I need to get out next week!...

I have problems with my cardstock cutting through the paper image as well. I wish I could get some help with all of this. I have posted many other issues I am having on this board with no help I wish I kept my cricut too!

Yep, I get this too every once in a while. I have been having issues with this darn machine and it is getting me angry to say the least!

I started a new topic. It was working beautifully the past 2 weeks and now it is doing it all over again! Images I was cutting the last 2 weeks are all of a sudden NOT cutting right again. I am about to give up!

Ok I am having issues with this machine and ecal software! I have had this machine for 3 months and saved MANY images on it and it has worked BEAUTIFULLY for the 3 months. All of a sudden, about 2 weeks or so ago it would cut an image and then stop abruptly and spit the mat out! Other times it would...

Ok I am having issues with this machine and ecal software myself! I thought I had corrected the problem ( it was working for the last 2 weeks without a problem) and then once again it is acting crazy. It will NOT cut in certain areas of the mat ( like a 1 inch column) on the left side of the mat and...

What did you have your paper size set to originally? I am curious because if the paper was 8 1/2 x 11, you would see the paper size on the mat. The mat would be 12 x 12 or 12 x 24. They are the only choices. Still seems a little strange that it would cut half the letter and eject. I believe it was ...

Your post didn't show up right away because you are new and the moderators have to approve the posts a few times. After that your posts will show up right away. This was put in place to help control some of the spam that was getting into the board. So it sounds like you solved your problem? The pap...

I posted a response, but it didn't show up, here is the response plus an update! To answer your questions: 1. Are you "printing" using the print to cut or are you "cutting"? Cutting 2. Have you tried any other fonts? No 3. Are you able to cut any other images? Yes, partially. 4. ...