Disappearing Mat...

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AgedCrone
Posts: 2
Joined: Sat Feb 22, 2020 5:31 am

Disappearing Mat...

Post by AgedCrone »

I have recently upgraded from SCAL4 to SCAL5,installed it on my Macbook on purchase but haven't had time till now to explore it. So today I arm myself with coffee and a project to do and have found on opening SCAL5 that the screen which should be displaying the mat is blank. Gone, completely empty, nothing but white. I can't open my previous projects from SCAL4, and cannot find any troubleshooting info on how to make the mat reappear. Tried quitting and restarting....nothing. Swore at it a bit..still nothing.

Has anyone any advice on what to do to make the mat reappear?
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: Disappearing Mat...

Post by SandyMcC »

I would start by reinstalling SCAL5. Download the latest update from here:

http://www.craftedge.com/download/download.html
Sandy McCauley
Owner of http://www.iloveknk.com/
AgedCrone
Posts: 2
Joined: Sat Feb 22, 2020 5:31 am

Re: Disappearing Mat...

Post by AgedCrone »

Thanks for coming back so quickly. I guess a reinstall might be the best way to go, especially as I have no idea what I did to cause the prob. Will sort out the email from Craft Edge with my serial no etc and download it again give it a go in the morning.

Thanks again
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