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Purchase issues

Posted: Wed Mar 20, 2019 5:53 am
by Brenda_broo
I have purchased the Sure Cuts A Lot v5 bit I have not received a activation coat or a confirmation email even the payment has been accepted. I tried to email product support but none of the emails work. What have I done wrong

Re: Purchase issues

Posted: Fri Apr 12, 2019 2:07 pm
by primal decals
Brenda_broo wrote:I have purchased the Sure Cuts A Lot v5 bit I have not received a activation coat or a confirmation email even the payment has been accepted. I tried to email product support but none of the emails work. What have I done wrong
Did you purchase the software from craftedge ? If so i would send them another email and put all your info of when you bought it and Date if payment has been taken from your payment source you used.