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Not recived activation code or confirmation email
Posted: Wed Mar 20, 2019 5:51 am
by Brenda_broo
I have purchased the Sure Cuts A Lot v5 bit I have not received a activation coat or a confirmation email even the payment has been accepted. I tried to email product support but none of the emails work. not happy.
Re: Not recived activation code or confirmation email
Posted: Thu Mar 21, 2019 9:30 am
by SandyMcC
Hi Brenda,
I'll do my best to help you figure this out. A few questions first:
(1) What was the exact web site link you used for ordering. There are a number of different SCAL5 dealers so it helps to know, for sure, where it was bought.
(2) Did you receive any kind of receipt after ordering via email?
(3) Did you check your Spam/Junk folder?