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Ecal 2 Software Selection and Shape tool stopped working
Posted: Tue Jun 23, 2015 1:31 pm
by cbernero
I am fairly new using the machine. All of a sudden my selection tool and shape tool (so you can see the nodes) no longer works. I have tried to reopen old projects where they worked and started new projects and nothing works. I have restarted my computer and checked the software for updates.
Please help me!!! Thank you very much.
Re: Ecal 2 Software Selection and Shape tool stopped working
Posted: Tue Jun 23, 2015 3:47 pm
by papasue
You should file a support request with craftedge directly to get the best and quickest answer. There is a support request form on CraftEdge.com.
Good luck and hope to see you back sharing with us.
Re: Ecal 2 Software Selection and Shape tool stopped working
Posted: Tue Jun 23, 2015 4:25 pm
by cbernero
Thank you Susan, I did. I am still waiting for a response
Re: Ecal 2 Software Selection and Shape tool stopped working
Posted: Tue Jul 14, 2015 8:16 pm
by heathercmg
Hello, Did you get a reply to your request? I am having the same problem. I cannot get the nodes to show at all now. thanks for any info, Heather