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Error msg on SCAL 3

Posted: Sun Apr 19, 2015 7:46 am
by AUAEKN
I have been working on a project all morning and closed the program to download a new font. I reopened it the program and now it is giving me a msg: Error - Unable to read the project file. The project file may be invalid or corrupt. Please help, would hate to lost all my work from this morning!!
Thanks,
Alicia

Re: Error msg on SCAL 3

Posted: Sun Apr 19, 2015 2:21 pm
by papasue
Contact support@craftedge.com or go to craftedge.com and fill out a support request. They will help you figure it out.

Re: Error msg on SCAL 3

Posted: Thu Oct 06, 2016 1:12 pm
by Alaynalynncreations
I'm having the same problem, only on one of my files. Did you ever figure out what was wrong?

Re: Error msg on SCAL 3

Posted: Sat Oct 08, 2016 12:08 pm
by sstehman
Check your file name and make sure it does not have any special characters in it that might make it an invalid file name. Rename the file if you are not sure. That might be the fix.