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software won't work on pen command
Posted: Thu Dec 26, 2013 10:26 am
by debrobinson
If I want to write somthing, and i change it to the pen command,the software will act like it is going to work, but then nothing - it doesn't send anything to the eclips - if i use the blade or auto command and put a pen in instead of the blade it will work. Why can't I use the pen command
Re: software won't work on pen command
Posted: Thu Dec 26, 2013 10:49 am
by papasue
Deb, if you post the file I'll take a look and see if it works on my eclips. If it doesn't then you will need to contact either CraftEdge or Sizzix but I'll let you know what I experience since I do draw a lot of my files.
You did designate the text as "cut line type: Draw/Pen after typing the word and then selected cut/draw in the cutter menu after selecting cut right?
Re: software won't work on pen command
Posted: Thu Dec 26, 2013 4:11 pm
by debrobinson
yes - I put in the text, then went to Cutter and Cut with Sizzex eclip - chose the Pen and hit command draw. I don't get an error, it just doesn't do anything
Re: software won't work on pen command
Posted: Thu Dec 26, 2013 5:12 pm
by papasue
Debra, did you designate your txt in ecal as cut line type: draw pen. See this graphic. You said you typed the text and then went to cut but you didn't say you selected the txt and did the cut line type: draw.
Did you do both?

- Screen Shot 2013-12-26 at 5.09.12 PM.png (37 KiB) Viewed 2883 times
Re: software won't work on pen command
Posted: Thu Dec 26, 2013 8:37 pm
by debrobinson
You r right. I forgot to fob that. Thank u