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eCAL not responding

Posted: Sat Dec 07, 2013 6:11 pm
by Galindanne
Trying to use my ecal and the computer says not responding
I have windows 8
Is there something I need to download for win. 8 ?

cheers Galinda

Re: eCAL not responding

Posted: Sun Dec 08, 2013 9:04 am
by papasue
Hi, did it work before WIN 8?

If so then you might need to contact support at

http://craftedge.com/support/support_form.html

Re: eCAL not responding

Posted: Sun Dec 08, 2013 1:05 pm
by Galindanne
I've only downloaded on win.8 thats all I have

Re: eCAL not responding

Posted: Sun Dec 08, 2013 1:53 pm
by papasue
Did you complete the activation after you downloaded ecal?
See these instructions

http://craftedge.com/activation/activate.html


Do you have the controller connected to the computer..if so disconnect it and restart

Re: eCAL not responding

Posted: Sun Dec 08, 2013 2:19 pm
by HeatherM

Re: eCAL not responding

Posted: Mon Dec 09, 2013 4:23 pm
by Galindanne
It loaded fine, let me make a design but wouldn't let me cut

Re: eCAL not responding

Posted: Tue Dec 10, 2013 5:29 pm
by Galindanne
Thank you all of you who made suggestions
I've got it up and running now :D
Let the fun begin