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Help please!!

Posted: Mon Dec 19, 2011 9:56 am
by Valentine
My computer will not "make" my Cricut cut. I have used it several times this week already with no problems, but today SCAL2 just locks up and does nothing when I tell it to cut. I have reinstalled the usb drivers and nothing!! What could be wrong??

Re: Help please!!

Posted: Mon Dec 19, 2011 10:00 am
by sstehman
You may need to uninstall and reinstall SCAL 2. Shut everything down (Cricut and computer) and restart first. If that doesn't work, reinstall SCAL2.

Re: Help please!!

Posted: Mon Dec 19, 2011 10:07 am
by Valentine
I have restarted the computer 3 times. If I uninstall and reinstall SCAL2 won't that be my only other download I can use??

Re: Help please!!

Posted: Mon Dec 19, 2011 5:27 pm
by Valentine
I have uninstalled, reinstalled.......nothing.

Any ideas??

Re: Help please!!

Posted: Mon Dec 19, 2011 5:30 pm
by Rachell
double check to make sure the cricut usb is pluged into the cricut and the computer. if you have a different usb port to plug it inot try that.

Re: Help please!!

Posted: Tue Dec 20, 2011 3:18 am
by DogCarbon
I usually need to wiggle my usb connections on both my laptop and circut to make it work. (my laptop is way old)

What is the exact error message you are receiving?

Re: Help please!!

Posted: Tue Dec 20, 2011 7:06 am
by gj1
With some versions there is a second 'start cutting' button to click. Not sure if this is the problem, but this has happened to me before, also.