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I'm so Bummed

Posted: Tue Jul 19, 2011 9:59 am
by Dwollsch
I am so so so Bummed. My computer crashed...on it my copy of SCAL2. I had a saved copy of the program but I can't find my serial number to reactivate it. AUGH...and of course I can't get another because I have no access to the email account (If I could even remember it) that I used when I bought it. I would just buy a new one if I could but SCAL3 won't work for my cricut. I'm so irritated at PC I will never buy another of there products. :evil:

If ANYONE has a copy for sale could you please let me know. I use the mess out of this program and I really really need it.

Re: I'm so Bummed

Posted: Tue Jul 19, 2011 1:40 pm
by Jax
Contact customer support and tell them your story. I'm sure they would be more than happy to help with this.

Re: I'm so Bummed

Posted: Tue Jul 19, 2011 7:42 pm
by Dewdrop75
They are able to support current SCAL users for the Cricut until the end of the year, so I am sure they can help you.

Good luck!

Re: I'm so Bummed

Posted: Wed Jul 20, 2011 6:57 am
by judyr
I just went thru your exact same dilemma. And oh what i PIA!!! I contacted customer support and within a day or so I was back up and running. Oh what a relief to have my beloved SCAL back. Judy

Re: I'm so Bummed

Posted: Wed Jul 20, 2011 7:36 am
by Dwollsch
well I did contact them and so far not a peep out of them...hopefully today sometime.

Re: I'm so Bummed

Posted: Wed Jul 20, 2011 10:53 am
by sstehman
If all else fails, find a computer tech and see if they can retrieve the program from your hard drive. I had 2 hard drives crash on me (which is why I always make sure I buy the hard copy version of software) and many times your data can be retrieved and possibly this program.