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How long does it take to get our activation code after payme

Posted: Sun Jun 06, 2010 11:12 am
by ScattyCardCrafter
normally if I buy a download I would expect immediate activation.
Just wondering if it is office hours only for SCAL. disappointing as I wanted to try a design without fear of the copyright cut within it.
Thanks for any response.

Re: How long does it take to get our activation code after payme

Posted: Sun Jun 06, 2010 11:51 am
by Sweetness4713
For myself I got it right away.. I don't know about others. I ordered it on a saturday night.. I think there is a time frame marked there in your email they send..... check your spam mail to make sure it didn't end up there. Mine did.

Re: How long does it take to get our activation code after payme

Posted: Sun Jun 06, 2010 12:45 pm
by ScattyCardCrafter
Nothing in my spam mail as far as I know. Will check it on web page just in case it hasn't filtered through on my imap loading.
Thank you for replying.
keeep craaafting

Re: How long does it take to get our activation code after payme

Posted: Sun Jun 06, 2010 1:21 pm
by raewyn64
If you can't find it go to this page and request another one
http://www.craftedge.com/support/lostserial.php

Raewyn

Re: How long does it take to get our activation code after payme

Posted: Sun Jun 06, 2010 11:04 pm
by ScattyCardCrafter
raewyn64 wrote:If you can't find it go to this page and request another one
http://www.craftedge.com/support/lostserial.php

Raewyn
Thank you RAEWYN.
It seems I may have inadvertently spelt my email address incorrectly as they told me my email address was incorrect when I went to support.
so, thankfully, [b]I always take screen shots of receipts etc[/b] and I was able to give them my receipt number and explain in a contact email to them.
I received my activation code this morning.
PHEW!

Now I need to back up that number or at least write it down should I need it in the future.

:D
Very best wishes
Scatty

Re: How long does it take to get our activation code after payme

Posted: Sun Jun 06, 2010 11:48 pm
by raewyn64
a great result - happy crafting :)