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What else can i do
Posted: Thu Mar 25, 2010 11:36 am
by cazann
Three times i've put in for buying the Scal 2 ugrade,(still only have the original,) and three times there has been a number that i've written down, and three times it's said an email will shortly be sent so i can get Scasl two, but nothing is sent, what the heck am i doing wrong? anyone know what i should be doing,
Thanks, Carole
Re: What else can i do
Posted: Thu Mar 25, 2010 11:40 am
by wreed06
Check your Spam folder and make sure that the license is not there. If you cannot find it, send an email to Craft Edge telling them your problem.
Re: What else can i do
Posted: Thu Mar 25, 2010 12:41 pm
by agcsmom
Carole - if you are buying through craft edge directly I would do as wreed suggested - otherwise I would contact the affiliate you are buying it through and have them help you.
Re: What else can i do
Posted: Thu Mar 25, 2010 1:52 pm
by cazann
Thanks girls, i've written to them again, they were very fast in replying to a query i had about it, lets just hope they are fast with this problem, as i have a free weekend and want to spend it 'playing'