l cant get my serial number recognised

[betsydesigns]

help l had to re-install windows and now l cannot get scal to work my serial number will not go in and let it register

Agnes x

[Deloris]

Have you sent an email to Craft Edge? They have the software programmed to only allow 2 installations. After that, they have to change something in their computers so you can register it again. It happens quite often so I'm sure they can fix it for you quickly.

[betsydesigns]

thank you have sent one off to them

Agnes x