Not getting response

For your help and questions
SandyMcC
Posts: 1118
Joined: Mon May 09, 2011 7:01 am

Re: Not getting response

Post by SandyMcC »

Are you assigning Presets either from the Style Panel (if you have SCAL Pro) or selecting them on the Cut Settings window as opposed to just entering settings on the left and right sides right before cutting? I've never been one to use Presets... not sure why... just not my thing. So, if you're using presets of any kinds, I'm wondering if there's a bug in those.
Sandy McCauley
Owner of http://www.iloveknk.com/
Createinspain
Posts: 32
Joined: Wed Oct 30, 2019 3:54 am

Re: Not getting response

Post by Createinspain »

I'm using presets. Or trying to....A lot of my designs use a combination of score lines (I have a dedicated scoring tool) and cut lines - or drawn lines with a cut line, so I have made presets and apply them, as instructed, via the wrench tool.
This was working fine until Catalina. Now, it seems to know to swap tools but not the setting for the left one unless I select it separately and reassign the setting just before cutting.

It must be something obscure or Brandon would have fixed it by now. When I look at the cut setting box and check the presets, they look like they should, but when it's sent to the machine, it is using the same setting as on the right tool, regardless...

Very annoying and it's ruining my experience with the Platinum. If it's bad for me as an expert level user, heaven help those who don't have my cutting experience!
Post Reply