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Re: Problem accessing shapes in Library- Mac version
Posted: Fri Mar 31, 2017 4:33 pm
by Bladerunner
I tried something else with a picture. Not sure if you can see this but it shows the library with labeled folders but there is nothing in any of them.
Re: Problem accessing shapes in Library- Mac version
Posted: Fri Mar 31, 2017 8:50 pm
by SandyMcC
I have a possible solution to this:
Can you make sure the user did not move the Sure Cuts A Lot program out of the /Applications/Sure Cuts A Lot folder. Sometimes users will drag the application file out to the Desktop and then it cannot load the files as it expects everything to be in the same folder as the application.
Re: Problem accessing shapes in Library- Mac version
Posted: Sat Apr 01, 2017 11:39 am
by Bladerunner
OMG! Sandy, that is brilliant. It is exactly what I did. I returned the application to its folder and opened SCAL 4 from the applications area and low and behold there are the missing files in the library. I forgot that MAC's don't automatically create a desktop shortcut. I have a PC but am using the program on my MAC as it is more portable. Thanks for sticking with this. You are the best. Now on to the SCAL 4 beginner's classes. WooHoo!
Re: Problem accessing shapes in Library- Mac version
Posted: Sat Apr 01, 2017 11:50 am
by SandyMcC
Wonderful news!!!! So happy to hear that was the fix! Now to add that to my tech support notes.
