Go to Cut and NOTHING HAPPENS-Scal2/Mac 10.6.8

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ellieb
Posts: 1
Joined: Fri Aug 31, 2012 1:52 pm

Go to Cut and NOTHING HAPPENS-Scal2/Mac 10.6.8

Post by ellieb »

I have activated my SCAL 2 on my 10.68 Intel Core Mac and hooked up my Cricut Personal with 1.3 Firmware, so all the criteria is compatible. So, why do I get a dialog box that says either "Getting Cartridge" or "Checkin Mat"? I put only one letter on the page to limit the information, and it is stuck!!!!
PLEASE HELP!!!!! I paid a lot of money for this since it is no longer available!
gj1
Posts: 4465
Joined: Mon Oct 12, 2009 5:01 am

Re: Go to Cut and NOTHING HAPPENS

Post by gj1 »

You will not beable to activate the software, if you purchased from some private party, after it was no longer for sale from the company. The present situation is because the software is not activated. The software is non-transferable.
My pictures and files are available for a limited time only.
firstcut
Posts: 1822
Joined: Sun Dec 21, 2008 6:19 pm
Location: FL; SCAL1, SCAL2; Mac; Ink .47, AI CS4
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Re: Go to Cut and NOTHING HAPPENS-Scal2/Mac 10.6.8

Post by firstcut »

Assuming your software is properly activated, search this forum for similar problems and I believe you will find a solution. Here is one thread I found referenced as a possible solution, for instance.
viewtopic.php?f=7&t=6364&p=30217&hilit= ... eze#p30217
Barring that, try contacting tech support, as this seems a common issue and I'm sure they have a workaround for you.
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