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Help with SVG file crashing program

Posted: Sun May 27, 2018 6:24 am
by LauraIsFrench
I just got an SVG file from the Silouette store and cut it completely out a couple times last week.
Yesterday and today I tried repeatedly to cut it again and in the exact same spot the entire program closes,the cutting stops, and i cant restart it again.
i tried deleting the original file and re-downloading it but the same problem continues in the same spot.
i cannot even get my Eclips to eject the mat unless i shut the machine down completely.
ALL HELP APPRECIATED! TIA!