New User: SCAL2 stops when cutting

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amoeba
Posts: 3
Joined: Sat Mar 31, 2018 3:00 am

New User: SCAL2 stops when cutting

Post by amoeba »

I am a new user, my Cricut Expression is firmware 2.31.

I think I have set up correctly, but when I try and cut it 'hangs' either just before cutting, or after cutting a tiny amount (a few cm).

Do I require a different firmware version?

papasue
Posts: 4397
Joined: Sun Mar 16, 2008 2:08 pm
Location: CALIFORNIA
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Re: New User: SCAL2 stops when cutting

Post by papasue »

Hi, sorry no one has been able to help you with this. I'd suggest contacting craftedge directly. http://support@craftedge.com

Let us know when you get it fixed and how you did it/ :)
Susan E
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