eclips2 won't cut

Post Reply
csolsen5
Posts: 1
Joined: Thu Dec 15, 2016 11:28 am

eclips2 won't cut

Post by csolsen5 »

I am having a problem with my eclips2 machine. When the image is sent either by ecal2 software or by the device, the blade doesn't not go down and only the holder moves around in circles as if it is cutting the shape. Sometimes the blade will touch down but only for 1-2 seconds and maybe even shut the whole system off. Any ideas? I have tried recalibrating from the device but the laser light won't come on or the machine won't make the x.
papasue
Posts: 4397
Joined: Sun Mar 16, 2008 2:08 pm
Location: CALIFORNIA
Contact:

Re: eclips2 won't cut

Post by papasue »

I have found Sizzix support very helpful for mechanical issues. Give the a call.
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
VinylGirl
Posts: 2
Joined: Wed Feb 08, 2017 3:42 pm

Re: eclips2 won't cut

Post by VinylGirl »

I had this issue, and worked with Craft Edge support for weeks. Finally talked to Sizzix and they sent me a new machine.
Post Reply