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 Post subject: eclips2 won't cut
PostPosted: Thu Dec 15, 2016 11:40 am 

Joined: Thu Dec 15, 2016 11:28 am
Posts: 1
I am having a problem with my eclips2 machine. When the image is sent either by ecal2 software or by the device, the blade doesn't not go down and only the holder moves around in circles as if it is cutting the shape. Sometimes the blade will touch down but only for 1-2 seconds and maybe even shut the whole system off. Any ideas? I have tried recalibrating from the device but the laser light won't come on or the machine won't make the x.


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 Post subject: Re: eclips2 won't cut
PostPosted: Fri Dec 16, 2016 9:11 am 

Joined: Sun Mar 16, 2008 2:08 pm
Posts: 4357
Location: CALIFORNIA
I have found Sizzix support very helpful for mechanical issues. Give the a call.

_________________
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.9.5 Yosemite, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.


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 Post subject: Re: eclips2 won't cut
PostPosted: Wed Feb 08, 2017 3:44 pm 

Joined: Wed Feb 08, 2017 3:42 pm
Posts: 2
I had this issue, and worked with Craft Edge support for weeks. Finally talked to Sizzix and they sent me a new machine.


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