I have to say I m very disappointed with this issue I have to deal with for the 3rd time!
My sizzix eclips yet AGAIN has stopped working properly. Just like many of you out there I am dealing with the same problem:my machine starts the working process once I feed in the mat & press cut, and within a second's time it freezes spits out the cutting mat and switches off on its own. I am an experienced user and have tried removing software and updating software but nothing seems to work.
I find it absolutely outrageous that after having contacted Sizzix UK they are not able to provide me with a solution, and will neither replace or refund me. I have pending orders to deliver and am now stuck with not much to be done.
I find it hard to believe that after 3 replacements Sizzix is not even interested to provide me with a solution.
These machines are not exactly a give away, we have all invested money, and to top things up I have ended up paying tremendous amounts of money for new mats & cutting blades to try and solve the problem.
Unfortunately this is very disappointing for me and has left me with a very bitter experience which I have to tell all my crafting friends around the globe about.
If anyone of you has encountered the same problem and has found a solution PLEASE post it here for us.
As I said, I have Christmas pre orders pending and am very desperate to solve this issue asap.