eclips freezes

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stuartcalls
Posts: 129
Joined: Thu May 13, 2010 5:42 pm
Location: S.FL, SCAL, Mac, Snow Leopard, 10.6.4

eclips freezes

Post by stuartcalls »

I downloaded the newest version of eclips (usisng a mac) and cut a few projects from svgscuts.com successfully then all of a sudden the program freezes or spits out the mat during the first couple of minutes but keeps cutting anyway.
I have turned off the machine, unplugged it and my computer, restarted it ANY and ALL versions of of plugging, unplugging, restarting, uninstalling, reinstalling eClips can anyone tell me what possibly going on and what to try next?
papasue
Posts: 4397
Joined: Sun Mar 16, 2008 2:08 pm
Location: CALIFORNIA
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Re: eclips freezes

Post by papasue »

O my. I'd start with Sizzix customer support...they are really helpful. also report it to support@craftedge.com.When you get it sorted out would you please comeback and share the solution?
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
stuartcalls
Posts: 129
Joined: Thu May 13, 2010 5:42 pm
Location: S.FL, SCAL, Mac, Snow Leopard, 10.6.4

Re: eclips freezes

Post by stuartcalls »

You were right. It was the mother board.

Eva
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