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PostPosted: Mon Jun 29, 2015 1:44 am 

Joined: Thu May 31, 2012 1:59 am
Posts: 35
Hey there!

I tried to cut after printing. Normally there was no problem. At this time the software stopped after pressing the button next (to find the reg. marks). I thougt to update my software. On the craft edge site I wrote my name and my serial number. "invalid"... then I tried to get an email with my right serial number (even I think it was right) I didn't get an email. :cry: Then I tried to cantact the support. But just the same problem... no answer, no email.

Can somebody help me? What can I do?

Thanks for your answers

Yvonne (Zara)

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Have a wonderfull day!

Sorry if my english is sometimes a little funny. I'm from Germany and I do my very best so you can hopefully understand what I mean.


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PostPosted: Mon Jun 29, 2015 1:32 pm 
Site Admin

Joined: Tue Jul 05, 2011 10:34 pm
Posts: 346
Yvonne,
Looks like all our emails to you were getting bounced back.
I have just tried to send another email from a gmail account instead.

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http://www.craftedge.com


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PostPosted: Tue Jun 30, 2015 3:00 am 

Joined: Thu May 31, 2012 1:59 am
Posts: 35
Thank you sooooo much! I got it and now it workls :D

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Sorry if my english is sometimes a little funny. I'm from Germany and I do my very best so you can hopefully understand what I mean.


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