image distortion

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rexmore241
Posts: 2
Joined: Sat May 10, 2014 8:43 am

image distortion

Post by rexmore241 »

My image is plotting narrow. Its 30" height is perfect, but it loses about 1/8 of an inch off of the 30" horizontal. Have I damaged the plotter head (some paper got caught recently)? Or has SureCutsALotPro3 gotten corrupted? I notice some images get distorted when imported.
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