Brand New Eclips Won't Turn On

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shcommish
Posts: 1
Joined: Sat Sep 07, 2013 8:42 am

Brand New Eclips Won't Turn On

Post by shcommish »

I just took my brand new Eclips out of the box. I plugged it all in (yes all the connections were correct and tight) and hit the power button and all it does is flash a few times (so does the handheld controller) and then turn off. It is not plugged into my computer. The plug has a green light on it so I know it was getting power. Any ideas? Thanks
papasue
Posts: 4397
Joined: Sun Mar 16, 2008 2:08 pm
Location: CALIFORNIA
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Re: Brand New Eclips Won't Turn On

Post by papasue »

The best idea is to contact Sizzix, since this is not an eCAL issue but a machine one. They are very helpful and might even be there on a Saturday.

Good luck!
Susan E
http://creationsbypapasue.blogspot.com
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Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
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