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PostPosted: Sun May 05, 2013 11:38 am 

Joined: Mon Apr 16, 2012 6:48 pm
Posts: 2
I was happily cutting along, several different pages all fine, then started another but the blade didn't get near the paper at the beginning of file then did start cutting. I tried to cut same thing again in hopes that it would correctly cut the same piece but now blade won't touch paper at all.

I'm using ecal 1.009 on a Windows pc.

Any help would be appreciated.


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PostPosted: Sun May 05, 2013 2:19 pm 

Joined: Sun Mar 16, 2008 2:08 pm
Posts: 4397
Location: CALIFORNIA
Hi, you should first download the latest version of eCAL.... 1.016. If that doesn't work then you will have to contact Sizzix as that symptom has been noted before and Sizzix has sent replacement machine.

Good Luck and hope you are back to cutting soon.

_________________
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.


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PostPosted: Sun May 05, 2013 4:02 pm 

Joined: Tue Jun 05, 2012 1:18 pm
Posts: 498
check your blade holder has not worked loose and risen up in the clamp with the force of cutting.
it can happen, keep an eye on this and if it keep happening contact the manuf. of the machine to see if you can get a replacement clamp.

Gaz

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Cutters: Phoenix Silver Bullet 18", Black Cat Cougar 18", Silhouette Cameo
Software: Scal 3 & Pro Inkscape, Inkscape, CAP2, Gimp
Computer:Macbook Pro running Snow Leopard


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PostPosted: Mon May 06, 2013 5:53 am 

Joined: Mon Apr 16, 2012 6:48 pm
Posts: 2
Thanks everyone. I'll do all of that.

Also, I called Sizzix and it was suggested to clean the sensor, which I haven't done before, and to move the housing to the right while cutter is off and watch what happens with the laser when machine is turned on ... if laser comes on and stays on, all is good, if not, the machine may need to be replaced. More info for anyone else who has this problem.


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