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 Post subject: rollers keep rolling
PostPosted: Fri Jan 18, 2013 8:40 am 

Joined: Thu May 01, 2008 11:33 am
Posts: 41
i have been using my eclips today,but when i tried to load the mat again the rollers just keep rolling.i have cleaned the sensor but to no avail.PLEASE help :roll:


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 Post subject: Re: rollers keep rolling
PostPosted: Fri Jan 18, 2013 10:17 am 

Joined: Sun Mar 16, 2008 2:08 pm
Posts: 4385
Location: CALIFORNIA
Hi, sorry about your problem. Can I assume that you restarted the computer, the software and the cutter and tried again? Did you try with a different file and got the same result?

If so you might need to contact Sizzix or CraftEdge support..

_________________
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.


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 Post subject: Re: rollers keep rolling
PostPosted: Sun Jan 20, 2013 3:37 pm 

Joined: Wed Dec 01, 2010 4:29 pm
Posts: 1964
Location: Sandy in PA (PC&MAC,Inkscape .48, SCAL2,eClips, eCAL)
Oh, Oh....I had same problem with my first one. It was a problem with the circuit board. Contact Sizzix support. They had to replace mine.

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Sandy in PA


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 Post subject: Re: rollers keep rolling
PostPosted: Wed Jun 18, 2014 8:53 am 

Joined: Tue Jun 17, 2014 10:14 am
Posts: 8
Mine is doing the same thing. Sometimes it works perfectly, sometimes the rollers just spin and spin and you cant do anything. Please update on what you've done and any fixes you find.

Lisa


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 Post subject: Re: rollers keep rolling
PostPosted: Wed Jun 18, 2014 3:12 pm 

Joined: Wed Dec 01, 2010 4:29 pm
Posts: 1964
Location: Sandy in PA (PC&MAC,Inkscape .48, SCAL2,eClips, eCAL)
Contact Sizzix..this was an issue with the original eClips machine.

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Sandy in PA


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 Post subject: Re: rollers keep rolling
PostPosted: Sun Jul 06, 2014 12:53 pm 

Joined: Wed Oct 20, 2010 12:18 pm
Posts: 294
I've been having the same issue for quite some time, and cleaning with alcohol no longer works. I was so impressed with eclips at first, but I have now given up. Enough is enough. :x I bought a Silver Bullet and it will arrive late next week. Sherri at That's Scrap Inc. is amazing--- help and support there are awesome. Scal 3 is included and I'm SO happy about that! I can't wait for my new machine to arrive. :D

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jane
Creativity is a continual surprise.--Ray Bradbury


Silver Bullet 13, SCAL 4.038, Win7 64 bit


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 Post subject: Re: rollers keep rolling
PostPosted: Wed Jul 08, 2015 7:48 pm 

Joined: Wed Jul 08, 2015 7:26 pm
Posts: 1
Roller will not quit spinning on my sizzix eclips, Please could someone tell me the cost of fixing it,
is it worth it ? kim in iowa


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 Post subject: Re: rollers keep rolling
PostPosted: Fri Jul 10, 2015 9:27 am 

Joined: Sun Mar 16, 2008 2:08 pm
Posts: 4385
Location: CALIFORNIA
Hi, assuming that the problem is with the cutter and not the software only the cutter mfg (sizzix) could give you an estimate. All my experiences with them have been very positive.....give them a call.

_________________
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE


Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.


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