![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)
rollers keep rolling
rollers keep rolling
i have been using my eclips today,but when i tried to load the mat again the rollers just keep rolling.i have cleaned the sensor but to no avail.PLEASE help ![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)
![Rolling Eyes :roll:](./images/smilies/icon_rolleyes.gif)
Re: rollers keep rolling
Hi, sorry about your problem. Can I assume that you restarted the computer, the software and the cutter and tried again? Did you try with a different file and got the same result?
If so you might need to contact Sizzix or CraftEdge support..
If so you might need to contact Sizzix or CraftEdge support..
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE
Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE
Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
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- Posts: 1964
- Joined: Wed Dec 01, 2010 4:29 pm
- Location: Sandy in PA (PC&MAC,Inkscape .48, SCAL2,eClips, eCAL)
Re: rollers keep rolling
Oh, Oh....I had same problem with my first one. It was a problem with the circuit board. Contact Sizzix support. They had to replace mine.
Sandy in PA
Re: rollers keep rolling
Mine is doing the same thing. Sometimes it works perfectly, sometimes the rollers just spin and spin and you cant do anything. Please update on what you've done and any fixes you find.
Lisa
Lisa
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- Posts: 1964
- Joined: Wed Dec 01, 2010 4:29 pm
- Location: Sandy in PA (PC&MAC,Inkscape .48, SCAL2,eClips, eCAL)
Re: rollers keep rolling
Contact Sizzix..this was an issue with the original eClips machine.
Sandy in PA
Re: rollers keep rolling
I've been having the same issue for quite some time, and cleaning with alcohol no longer works. I was so impressed with eclips at first, but I have now given up. Enough is enough.
I bought a Silver Bullet and it will arrive late next week. Sherri at That's Scrap Inc. is amazing--- help and support there are awesome. Scal 3 is included and I'm SO happy about that! I can't wait for my new machine to arrive. ![Very Happy :D](./images/smilies/icon_e_biggrin.gif)
![Mad :x](./images/smilies/icon_mad.gif)
![Very Happy :D](./images/smilies/icon_e_biggrin.gif)
jane
Creativity is a continual surprise.--Ray Bradbury
Silver Bullet 13, SCAL 4.038, Win7 64 bit
Creativity is a continual surprise.--Ray Bradbury
Silver Bullet 13, SCAL 4.038, Win7 64 bit
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- Posts: 1
- Joined: Wed Jul 08, 2015 7:26 pm
Re: rollers keep rolling
Roller will not quit spinning on my sizzix eclips, Please could someone tell me the cost of fixing it,
is it worth it ? kim in iowa
is it worth it ? kim in iowa
Re: rollers keep rolling
Hi, assuming that the problem is with the cutter and not the software only the cutter mfg (sizzix) could give you an estimate. All my experiences with them have been very positive.....give them a call.
Susan E
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE
Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.
http://creationsbypapasue.blogspot.com
LEARN, GROW, CREATE, SHARE
Mac 10.12.6 Sierra, eCAL 1.506, ECAL2.023, SCAL4Pro, Export Plug-in, Inkscape 48, iPad/scal3
eClips2.