import Pro version

Discuss various cutting machines for SCAL
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chickquilter
Posts: 2
Joined: Sat Jul 21, 2018 7:12 am

import Pro version

Post by chickquilter »

I upgraded to 32 bit pro 5 and cannot import embroidery files or preview them help
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: import Pro version

Post by SandyMcC »

What is the specific file format you're trying to import and what exactly happens? Are you using File>Import?
Sandy McCauley
Owner of http://www.iloveknk.com/
chickquilter
Posts: 2
Joined: Sat Jul 21, 2018 7:12 am

Re: import Pro version

Post by chickquilter »

I am trying to use file / import to import a pes file. The new version says you can import embroidery files. I uninstalled software and reinstalled and some will import and show in preview window but not many
SandyMcC
Posts: 1114
Joined: Mon May 09, 2011 7:01 am

Re: import Pro version

Post by SandyMcC »

The developer of SCAL will be interested in seeing any that you cannot import. You can submit a support ticket using this link:

http://www.craftedge.com/support/support_form.php
Sandy McCauley
Owner of http://www.iloveknk.com/
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